Privacy Policy

Last updated: March 24th, 2026

Kiraku, Inc. ("we", "us", or "our") operates the Kiraku Tei website (kiraku-tei.com) (the "Website").

We respect your privacy and are committed to protecting personal information collected through the Website.

This Privacy Policy explains how we collect, use, and manage personal information.


1. Information We Collect

We may collect the following types of information when you use the Website.

Information you provide to us

When you submit an inquiry or reservation request through the Website, we may collect:

  • name
  • email address
  • phone number
  • reservation details such as stay dates
  • inquiry content
  • any other information you voluntarily provide

Automatically collected information

When you visit the Website, certain information may be collected automatically, including:

  • IP address
  • browser type
  • device information
  • access date and time
  • pages viewed
  • referring URLs
  • cookies and similar technologies

2. How We Use Your Information

We may use collected information for the following purposes:

  • responding to inquiries
  • facilitating reservation requests
  • communicating with guests regarding services
  • operating and improving the Website
  • analyzing usage of the Website
  • ensuring security and preventing misuse
  • other purposes related to the above

3. Property Operators

The Website is operated by Kiraku, Inc. as the developer of the Kiraku Tei brand.

Each Kiraku Tei property is managed and operated by designated operating companies.

For example, Kiraku Tei Kiyomizu is operated by MUDANI, Inc.

When you submit a reservation request or inquiry through the Website, your personal information may be shared with the relevant property operator.

Data Controller

  • Kiraku, Inc.
  • 403 Rinkacho, Higashiyama-ward, Kyoto, Japan
  • CEO: Kou Wiiliam Sundberg

4. External Services

Reservations may be processed through the AirHost reservation management system.


5. Sharing of Information

We do not disclose personal information without consent, except where required by law.


6. Data Security

We take appropriate measures to protect personal information.


7. Cookies

The Website may use cookies to improve functionality and analyze usage.


8. Your Rights

You may request access, correction, or deletion of your personal information.


9. Changes to This Policy

Updates will be posted on this page.


10. Contact

For Kiraku Tei Kiyomizu: